Hi Lyn,
Thank you very much for arranging David and Niall to provide us with the installation yesterday.

I was not in the office at the time, but the feedback I have received is that your staff were very professional, courteous and friendly. They asked questions as required to understand our needs and then liaised with the contractor providing the boiler and chillier when an issue arose, keeping us advised throughout.
Once again, thank you for the excellent service.